Can I send my order as a gift?
Yes! We are big believers that candles make the perfect gifts! At the time of checkout, you can choose any shipping address, or even multiple shipping addresses, and purchase gift wrapping for your items which also includes a handwritten note!
Can I purchase several gifts at once and have them shipped separately?
No problem! Once all your goodies have been added to your cart and you being checking out, there is an option to 'ship to multiple addresses'.
Do you offer gift cards?
Sure do! When you purchase a gift card online, it is for online use only. You can add gift cards to your cart here. All gift cards purchased in store are for in store use only.
Do you offer in-store pickup?
You betcha! At the time of checkout, you can choose 'Store Pick Up' as a way to get your goods! Your order will be conveniently located by the register or give us a call when you arrive and we'll run it out to you.
What happens if my payment is declined?
If you are placing an order on our website and your card is declined, please double check that all of your information is entered accurately. Most of the time when a card is denied on our site, it is because the billing address does not match the billing address for the credit card you are using.
What if the product I had my heart set on is sold out online?
Don’t worry! If the product has not been discontinued, our small, but mighty crew is hard at work hand making your favorite items. We recommend checking back another day, or simply email/call us!
Do you offer wholesale opportunities?
We'd love to be sold in your retail store! To request to become an Eco Candle Co. stockist, please submit your store’s information here.